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Who is Solid Detailing?

At Solid Detailing we strive to give you the best experience when it comes to caring for your vehicle or boat. We focus on great customer service by:

• Being honest. Both with recommendations for services your vehicle needs or would benefit from and doing what we say we are going to do.
• Listening to what bothers you about your vehicle and making sure to address those issues.
• Providing real skill through training and experience. We have taken several trainings to learn new techniques and learn new products that not only make us better and faster, but also give you better results.
• Using least aggressive products and techniques first. Some detailers choose to hit every vehicle very aggressively to get the job "done" quicker but this doesn't always leave the best results. They may have polished your paint aggressively and removed alot of defects but they may have removed alot of paint in the process which means overall the paint won't last as long and will begin to fail.
• Giving prices upfront so there are no suprises and getting approval if extra cost or extra service is needed.
• Answering any questions you have dealing with what a service entails to breaking down the process of that service. As well as the differences between services and products we offer so you can get the most of what you want at a price that fits your budget.

Solid Detailing is also owned by Matt who is an engineer. As an engineer you must abide by a code of ethics called the "Obligation of an Engineer":

I am an Engineer. In my profession, I take deep pride. To it, I owe solemn obligations. 
As an engineer, I pledge to practice integrity and fair dealing, tolerance and respect, and to uphold devotion to the standards and dignity of my profession. 
I will always be conscious that my skill carries with it the obligation to serve humanity by making the best use of the Earth's precious wealth. 
As an engineer, I shall participate in none but honest enterprises. When needed, my skill and knowledge shall be given, without reservation, for the public good. 
In the performance of duty, and in fidelity to my profession, I shall give my utmost. 

We apply this oath directly to the work we do on your vehicle. We want to help you, be honest with you so you are comfortable, and make sure to do the job to the best of our ability. Thank you for your interest in allowing us to work with you.